Refund policy

a. According to the law, you have the right to withdraw from a contract concluded online or by telephone within 14 days of delivery of the goods, without giving any reason.

b. If you wish to exercise this right, you must inform us of your decision to withdraw from the contract within the specified time limit. The best way is to send your decision to shop@varvikas.eu or by calling +385 91 2727055.

c. If you decide to withdraw from the contract, we will pay you the purchase price of the goods. In the event of withdrawal from the contract within 14 days of delivery of the goods, you are also entitled to a refund of the delivery costs in an amount equal to the cheapest delivery method offered. In the event of withdrawal from the contract later, we will only refund you the purchase price of the goods. The above funds will be returned without delay, no later than 14 days from the date of withdrawal from the contract. However, in accordance with the law, we can only make the payment of the paid funds after receipt of the product. The refund is made in the same way as when paying for the order, unless the contracting parties agree otherwise.

d. You must send the products without delay, no later than 14 days from the date of withdrawal from the contract, to the address:

Warehouse "warehouse.hr"
Adriatic Wealth d.o.o.
Šarengradska ulica 7a
10000 Zagreb

If the seller, within the framework of the concluded contract, sends the buyer additional goods free of charge ("gift"), this gift must also be returned. In the event that the buyer does not send the seller a gift with the goods, the seller has the right to postpone the refund of the purchase price of the goods until the gift is returned. In this case, you bear the costs associated with the return of the goods.

e. Please note that, according to the law, you are responsible for any diminished value of the goods as a result of handling the goods in a manner other than that necessary to familiarize yourself with the nature, characteristics and functions of the goods (for example, if you continue to use a perfume after you have tried it). Please also note that you do not have the right to withdraw from the contract if the goods were manufactured according to your requirements or if they are customized and personalized goods (for example, packaging with a personalized inscription) and goods that you have removed from the packaging and which cannot be returned to the packaging for hygiene reasons (for example, opened cosmetic products and other products that come into direct contact with the skin).